FAQ

Most frequent questions and answers

You will receive an order confirmation email with a tracking number and link 

If another adult who is 19 years or older is home, they may take delivery of your order after producing ID, or your package will be taken to a secure location and you will receive a notice with pick-up instructions

If you’ve been shipped the wrong product in error, it can be returned to any GreenLeaf Store or by connecting with our Customer Care Centre via our contact for an online return.

Yes, packaging is not branded in any way